Shipping policy
Shipping Policy
Effective Date: 16 Nov 2025
Applies To: Orders placed on innofiz.com (USA Only)
📦 Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed, you will receive a tracking number via email.
🇺🇸 Shipping Coverage
We currently ship only within the United States.
We do not offer international shipping at this time.
🚚 Shipping Methods & Estimated Delivery Time
We ship using UniUni, CjPacket Ordinary, USPS, UPS, or FedEx depending on your location and carrier availability.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Premium Delivery | 5–9 business days | $4.99 |
| Standard Delivery | 7–12 business days | $2.99 |
| Free Shipping (Over $70) | 7–12 business days | Free |
(Delivery times may vary due to weather, holidays, or carrier delays.)
📍 Order Tracking
Once shipped, you will receive a confirmation email with tracking details.
You can track your package directly on the carrier’s website using the tracking number provided.
❌ Shipping Restrictions
We do not ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. Territories at this time.
Hazardous materials, oversized products, or restricted items may not be eligible for shipping.
🔄 Incorrect Address / Failed Delivery
Customers are responsible for providing the correct shipping address during checkout.
If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for reshipment costs.
📩 Questions?
For any shipping-related questions, please contact us:
📧 Email: info@innofiz.com
📞 +1 4243948799
📍 Address: 865 Market St, San Francisco, CA 94103, United States