Privacy policy

Last Updated: November 16, 2025

Innofiz operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“Services”). Innofiz is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read carefully. By using any of the Services, you acknowledge that you have read and understand this Privacy Policy.

📝 Personal Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email, phone number, billing & shipping address
Financial Information: Credit/debit card, transaction details, payment confirmation
Account Information: Username, password, security questions, preferences, and settings
Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged
Communication Information: Messages or support inquiries
Device & Usage Information: IP address, browser type, device info, and interaction with our website

🌐 How We Collect Your Information

Directly from You: When you create an account, make a purchase, or contact us
Automatically: Via cookies, analytics, and website tools
From Service Providers & Partners: Who help with product delivery, technology services, or marketing

🎯 How We Use Your Information

To Provide & Improve Services: Process orders, manage accounts, handle returns/exchanges, send notifications, and provide personalized recommendations
Marketing & Advertising: Send newsletters, promotional offers, and display relevant ads
Security & Fraud Prevention: Protect your account, detect fraud, and ensure safe shopping
Customer Support: Respond to inquiries and provide assistance
Legal & Compliance: Comply with applicable law and legal requests

🔗 Sharing Your Information

We may share personal information in certain situations:

With Shopify and third-party service providers (e.g., payment processing, shipping, cloud storage, customer support)
With business or marketing partners to deliver personalized ads or promotions
With affiliates or corporate group entities
For legal reasons, business transactions (merger, acquisition, bankruptcy), or to protect our rights

🛡️ Do Not Sell My Personal Information (CCPA Rights)

California residents may opt-out of the “sale” of personal information. We do not directly sell your information, but some data sharing with partners may count as a “sale” under CCPA.

To exercise your rights:

Fill out our Do Not Sell My Info Request Form
Email: info@innofiz.com ✉️ (Subject: “Do Not Sell My Personal Information”)
Call: +1 4243948799 📞

Requests will be confirmed and processed within the legal timeframe.

👶 Children’s Data

Our Services are not intended for children under 18, and we do not knowingly collect personal information from them.

🔒 Security & Retention

No security system is perfect, but we take reasonable measures to protect your info
We retain personal information as needed to maintain accounts, provide services, comply with law, or resolve disputes

⚖️ Your Rights

Depending on your location, you may have the following rights:

Access / Know your personal information
Delete your personal information
Correct inaccurate information
Data Portability
Opt-out of sale or targeted advertising

You can exercise these rights via our Contact Page or Email. We do not discriminate for exercising these rights.

🌍 International Transfers

Your information may be transferred or processed outside your country. We use legal safeguards for transfers outside the European Economic Area (EEA) or United Kingdom.

📩 Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights:

Email: info@innofiz.com ✉️
Phone: +1 4243948799📞
Address: 865 Market St, San Francisco, CA 94103, United States